WXW Forum 2017 facilitator Colette Douglas, founder of Elite Customer Service, LLC., can help you create the ideal customer experience. Check out her blog for tips! elite-customer.com/blog …
customer service
WXW Forum17
WXW Forum17 Wednesday, October 25, 2017 Registration is Open! Click Here For full Agenda & Session Overviews! Date: October 25, 2017 Time: 8:00 am – 5:00 pm Location: Washtenaw Community College – Morris Lawrence Building 4800 East Huron River Drive, Ann Arbor, MI 48105 …
Listen to Your Clients or Lose Your Business
Listen to Your Clients or Lose Your Business May 18, 2017, 8:00 AM - 10:00 AM A fundamental need of most people is to feel appreciated and this especially applies to customers. Seventy six percent of consumers view their experience as the basis for how much a company values them. If you have lost business to a competitor, it could be that your customers felt ignored. Why should anyone …