Investing in Culture

WXW Forum16 Facilitator Josie Anne Lee shares lessons she’s learned on Investing in Culture.

Josie’s parents owned a country store on the same property as their house. She literally grew up in a business. Her love for business was born dusting the shelves of Hickory Market. Growing up behind the counter of a family run business set off a spark in her that will never go out. Hickory Market taught her the importance of treating customers right. After graduating from the University of Michigan in 1996, she moved to Chicago to study Improv at the Players Workshop of The 2nd City. Improv changed her life. It taught her to listen harder, to think faster, and to find ways to say YES!

Josie returned to Ann Arbor to start her own business, Balance Massage Therapy and build on the lessons she knew, both business and Improv. Her successful business leaves a mark on over 150 people every day and her goal is to make sure that mark has a lasting and positive impact. Everyone is someone’s most important person. Her business doesn’t just recognize this, it celebrates it. Even on the most challenging days, she is grateful, hungry, and excited by the privilege to run a business.