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All Year Resolutions: 2018 Goal Setting Workshop

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3rd Thursday, January 18, 2018, 11:30 a.m. – 1:30 p.m. Mediterrano Restaurant Goal setting is a useful exercise, but what do you do when the New Year’s thrill has worn off and you’re discouraged at how life’s gotten in the way? The answer? Stop focusing on goals, and start focusing on your desires. On January 18th , we’re putting on a new type of goal-setting workshop. One that throws out all the “rules” and shows you how to stoke your own inner fire. It’s based on best selling author and speaker, Danielle LaPorte’s The Desire Map. Here’s how Danielle describes the revolutionary approach to resolutions: “A holistic approach to life planning, using your core desired feelings as the guidance system for your intention & goal setting.” Get ready for a workshop that’s inspiring and practical. Starting with five core areas of your life, you’ll dig into your core desired feelings and use those to guide you to what you want to do, have and experience. Join us Thursday, January 18th, 11:30 a.m. – 1:30 p.m. and leave fired-up for 2018! Agenda 11:30 a.m. – 12:00 p.m.     Check in, casual mingling, delicious lunch 12:30 p.m. – 1:20 p.m.       Desire Mapping 1:20 p.m. – 1:30 p.m.         Wrap-up and close Cost $25.00 per adult if you register by January 14th $30.00 per adult if you register after January 14th $35.00 per adult if you pay at the door (includes delicious lunch!) Location Mediterrano Restaurant 2900 South State Street Ann Arbor, MI...

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How to Unleash the Power of Positive Participation

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3rd Thursday, February 15, 2018, 11:30 a.m. – 1:30 p.m. Mediterrano Restaurant This session is for anyone who leads and facilitates meetings (or wants to lead meetings!) Advance your toolkit for facilitating and structuring micro-processes. Liberating structures are intentional processes that surface the knowledge of the room through active engagement in a safe and dynamic manner. Participants will practice a series of liberating structures that are purpose filled with substance and fun. At the end of this event, participants will leave with a valuable toolkit to facilitate a wide range of meetings that include strategic planning, change management, team building, on boarding, leadership development, and much more. Participants will be able to: Practice different techniques for facilitating positive participation in meetings; Select and build a string of micro-processes to facilitate different types of meetings; Design “riffs” to different liberating structures that are customized for specific contexts and needs of the participants; Network in a dynamic fashion to build positive relationships in a structured organic manner; Enjoy lots of fun in learning a powerful facilitation toolkit. Join us Thursday, February 15, 11:30 a.m. – 1:30 p.m. and let your leadership potential shine! Agenda 11:30 a.m. – 12:00 p.m.     Check in, casual mingling, delicious lunch 12:30 p.m. – 1:20 p.m.       Interactive Workshop 1:20 p.m. – 1:30 p.m.         Wrap-up and close Cost $25.00 per adult if you register by February 11th $30.00 per adult if you register after February 11th (includes delicious lunch!) Location Mediterrano Restaurant 2900 South State Street Ann Arbor, MI 48104 Meet your Facilitator: Diana J. Wong, Phd, CPLP Diana believes that with the willingness to learn, people can fulfill their dreams. For over five decades, she collected many lessons from stories in her global life journey that started in Vancouver and then Papua New Guinea, Norway, Massachusetts, China, and many other parts of the world in between. One of her 3-minute stories took 3 days to develop and captured 5 generations of women in her family. Currently, she is the Futrell Fellow of the Center for Professional Development and Associate Professor in Strategy, Entrepreneurship, & Organization Development at Eastern Michigan University. As the founder of Sensei Change Associates, LLC, she leads a team to support clients in creating strategic plans, designing organization development processes to implement strategic change, developing leadership competencies for organizational change, and expanding leadership competencies with executive coaching. Her journey includes raising four children in Ann Arbor with her life partner and straddling both coasts to stay connected with family. You can learn more by visiting Diana’s website –...

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Getting to “No”

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    3rd Thursday, March 15, 2018, 4:30 p.m. – 6:30 p.m. Mediterrano Restaurant Most of us struggle with how to say no. Yet how often does the inability to say ‘no’ rob us of our productivity? How about our well-being? In this highly interactive workshop, we’ll explore strategies, scripts, and tips for saying no clearly and kindly. Come prepared to share, learn, strategize, and practice! You’ll walk out looking forward to your first opportunity to say no – honestly, skillfully, and without guilt. Get clear on: what makes it hard for YOU to say no the price you pay for not saying no when you want to the tremendous gains available when you master this skill Determine how you’ll know whether to say yes or no. Create/select stock phrases so you’ll be prepared when you feel on the spot. Gain confidence and skill by practicing with other participants. Join us Thursday, March 15th, 4:30 p.m. – 6:30 p.m. and come away knowing how to say NO! Agenda 4:30 p.m. – 5:00 p.m.          Check in, casual mingling, delicious appetizers 5:30 p.m. – 6:20 p.m.          Interactive Workshop 6:20 p.m. – 6:30 p.m.         Wrap-up and close Cost $25.00 per adult if you register by March 11th $30.00 per adult if you register after March 11th (includes delicious appetizers!) Location Mediterrano Restaurant 2900 South State Street Ann Arbor, MI 48104   Meet your Facilitator: Nan Reed Twiss Nan’s goal is to help her clients deepen their learning and produce extraordinary results in their lives, careers, businesses, and organizations. She brings more than twenty years of experience as a coach, consultant, facilitator, and educator. Her clients include senior partners at top management consulting firms, middle managers at Fortune 500 companies, small business owners, and gang kids in Oakland, California. Whatever the engagement, her clients become better at motivating, inspiring, and bringing out greatness in others – as well as in themselves – to make a positive difference in their world professionally and personally. A graduate of Princeton University, Nan is currently a Board Member of the International Coach Federation of Michigan, where she is in charge of Education and Development. Additionally, Nan has served as a Mentor Coach for WBA (Wisdom Business Alliance) and is a Bregman Leadership Coach with Bregman Partners. A former theater director, a world-traveler, and an outdoor enthusiast, Nan is very happily married with three teenagers....

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Extreme Brand Makeover

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Extreme Brand Makeover

  3rd Thursday, April 19, 2018 at 11:30 am – 1:30 pm Mediterrano Restaurant Want to strengthen or revitalize your personal brand? Attend this interactive workshop to learn how real women can enhance their online personal brand. Work together with other participants in small groups led by a member of Hoyden Creative Group and walk away with tips you can apply to enhance your own personal brand. Real-time activities may include revised content, headshots, joining groups of interest, making new connections, posting articles, and more. The workshop will conclude with each working group exchanging cards to build their own personal networks and watching the big reveal of the “Extreme Personal Brand Makeover”. Join us Thursday, April 19th, 11:30 a.m. – 1:30 p.m. and leave with a plan for your own Personal Brand Makeover! Agenda 11:30 a.m. – 12:00 p.m.     Check in, casual mingling, delicious lunch 12:30 p.m. – 1:20 p.m.       Interactive Workshop 1:20 p.m. – 1:30 p.m.         Wrap-up and close Cost $25.00 per adult if you register by April 15th $30.00 per adult if you register after April 15th (includes delicious lunch!) Location Mediterrano Restaurant 2900 South State Street Ann Arbor, MI 48104 Meet your Facilitator: Sarah Stanley, Hoyden Creative Sarah’s diverse marketing and communications background includes working with government, non-profit, and Fortune 500 companies. Her passion is helping people connect through clear messaging, consistent branding, and memorable experiences. Sarah earned her BS in Scientific and Technical Communications from Michigan Technological University and her MBA from Florida Atlantic...

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APPS, HACKS and LIFE CHANGING BOOKS

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APPS, HACKS and LIFE CHANGING BOOKS Bring your best APPS, HACKS and LIFE CHANGING BOOKS to this Fabulous Exchange Session! Join WXW on Thursday, September 28th when we share our favorite 90-second recommendations for life-changing apps, hacks and books. We all know that September is the Other January – that time of year when we reflect and reset. So, what better time to get together and share three things: Our favorite apps (maybe you’re a Wunderlist fanatic, or swear that MyFitnessPal has made you a new person) Our favorite lifehacks. (Remind me, what’s lifehacking? Lifehacking is any trick, shortcut, skill, or novelty method to increase productivity and efficiency. Really, it’s anything that solves an everyday problem of a person in a clever or non-obvious way, like this.) Books that have changed your life. (Did you KonMari your home…once and for all? Or has following The Slight Edge principles made your business more profitable or led to a promotion at the office? Spill it, please.) Here are a few categories to prompt your brain: Household/family management Personal productivity Technology Office/business Mindset/attitude/habits Join us on Thursday, September 28th, 4:00 p.m. – 6:00 p.m. and leave inspired! You’ll walk away with 30+ tips to live a better life. Agenda: 4:00 p.m. – 4:30 p.m.    Check in, casual mingling, delicious hors d’oeuvres 4:30 p.m. – 5:45 p.m.    Facilitated Exchange Session 5:45 p.m. – 6:00 p.m.    Wrap-up and close   Cost (includes delicious hors d’oeuvres!): $25.00 per adult if you register by September 25th $30.00 per adult if you register after September 25th $35.00 per adult if you pay at the door Location Address: Spark Central, 330 East Liberty (Lower Level), Ann Arbor, MI 48104  ...

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WXW Forum17

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WXW Forum17

WXW Forum17 Wednesday, October 25, 2017 Registration is Open! Click Here For full Agenda & Session Overviews!   Date: October 25, 2017 Time: 8:00 am – 5:00 pm Location: Washtenaw Community College – Morris Lawrence Building 4800 East Huron River Drive, Ann Arbor, MI...

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WXW Summer Shebang

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WXW Summer Shebang

WXW Summer Shebang  June 15, 2017, 4:00 PM – 6:00 PM Summer Shebang is Back! Come celebrate the start of summer with old friends and new at WXW’s Summer Shebang. There’s no agenda, no program – just fun, food and drinks with cool chicks like you. Join WXW on Thursday, June 15, from 4pm – 6pm, at Bar Louie in Ann Arbor. Revel in Michigan’s summer days with all of your favorite business folks. Friends are welcome, too. See you there! Agenda:                4:00 – 6:00 p.m. Open mingling and networking Cost:                     $5.00 per adult Address:               Bar Louie, 401 E. Liberty, Ann Arbor, 48104 Join us on Thursday, June 15, 4:00 PM – 6:00PM to unwind, reconnect with friends, and network with a warm and wonderful group of women!...

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Social Media Savvy 101

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Social Media Savvy 101

Social Media Savvy 101 Are you currently using social media to market yourself and your business, to get more customers, to make more money? If you are not, you could be losing out on many missed opportunities. Let Samantha teach you the tricks of the trade to ensure you are utilizing the best social media channels to increase your business. What you will walk away with: Biggest questions about social media answered including: What social networks should I be on? How often should I post? What should I post about? How can I use social media to increase my business? Define your brand’s attributes, “champions audience”, and create a custom content strategy Learn how to optimize your profiles and posts for increased engagement Get tips & tools to help you fit social media into your busy life Join us on Thursday, April 20th, 11:30 a.m. – 1:30 p.m. and leave inspired! Agenda: 11:30 a.m.   –   12:00 p.m.     Check in, casual mingling, lunch 12:30 p.m.   –   1:20 p.m.       Facilitated Workshop 1:20 p.m.     –   1:30 p.m.       Wrap-up and close Cost: $25.00 per adult (includes delicious lunch!) Location Address: Washtenaw Community College Morris Lawrence Building 4800 E. Huron River Drive Ann Arbor, MI. 48105   Meet Your Facilitator:         Samantha West, Director of Communications, Alzheimer’s Association  Samantha West is a self-proclaimed (but backed by a jury of enthusiastic peers) rock star of marketing, design, problem solving, pep-talking, cheerleading, and, well, actual music too. She spends her days as the Communications Director/Spirit Diva for the Alzheimer’s Association’s Michigan Great Lakes Chapter, and her nights as a freelance marketing & social media consultant. She also enjoys snuggles with her husband and kitty, rocking out with her band(s), cracking cheesy jokes, and binge-watching old episodes of 30-Rock. Tina Fey is her spirit animal.    ...

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Listen to Your Clients or Lose Your Business

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Listen to Your Clients or Lose Your Business May 18, 2017, 8:00 AM – 10:00 AM A fundamental need of most people is to feel appreciated and this especially applies to customers. Seventy six percent of consumers view their experience as the basis for how much a company values them. If you have lost business to a competitor, it could be that your customers felt ignored. Why should anyone attend this workshop? Statistics reveal that businesses fail to resolve consumer problems 50% of the time even with an experienced customer care staff. News of poor service reaches twice as many people as news about a positive experience. Without ongoing customer service training, businesses will continue to come up short and will watch the competition abscond with their clients. This workshop will: Help participants gain insight to deliver celebrity status service; retain clients and attract competitor’s clientele. Engage the participants in role playing for the purpose of improving listening and communication skills with internal/external customers, the C-Suite, vendors and suppliers. Dig deep into the fact that customer service goes beyond the purchase of goods and services. It involves the activities before, during and after a prospect decides to buy. Reveal useful insight – get best value in placing the right person in the right position Learning Outcomes: Noticeably improved communication with internal customers (staff) resulting in higher morale. Thoughtful consideration will be given to reviewing your company’s customer service policy and establishing a customer service philosophy. Participants will be able to apply the interactive role playing to: Establish the standard for “exceeding customer expectations” Establish a plan to proactively anticipate customer complaints Educate and empower their staff to make decisions without first conferring with management Join us on Thursday, May 18th, 8:00 a.m. – 10:00 a.m. and leave inspired! Agenda: 8:00 a.m. – 8:30 a.m.          Check in, casual mingling, delicious breakfast 8:30 a.m. – 9:45 a.m.          Facilitated Workshop 9:45 a.m. –  10:00 a.m.        Wrap-up and close Cost: $25.00 per adult if you register by May 15th $30.00 per adult if you register after May 15th $35.00 per adult if you pay at the door (includes delicious breakfast!) Location Address: Washtenaw Community College 4800 E. Huron River Drive Ann Arbor, MI Please note parking restrictions for this event: WCC are repaving the parking lot in front of the building, so an alternative entrance might need to be used. Your Facilitator: Colette Douglas is President and CEO of Elite Customer Service, LLC, a consulting firm that coaches professionals on how to deliver red carpet customer experiences to internal and external clients. After she retired as a wealth advisor, her clients continued to reach out to her because they no longer received the extraordinary service they had become accustomed to. It was then that she decided to come out of retirement and train businesses on how to give customers what they deserve: respect, acknowledgement and undivided attention resulting in increased profit margins, improved employee morale and client retention.  Always looking to find a way to resolve a problem when others give up or say that it cannot be done, Colette welcomes the challenge of assisting clients to “get in front” of a complaint by helping them to focus on a customer service philosophy rather than a customer service policy. Contact Colette: www.elite-customer.com; email: colette@elite-customer.com; w. 734-203-0040; c. 313-910-8485    ...

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Our Journey, Our Stories, Our Leadership

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Our Journey, Our Stories, Our Leadership

Our Journey, Our Stories, Our Leadership Stories make up rich oral traditions before even the development of the writing to transfer knowledge and shape future generations. Our lives are filled with stories that are amazing, funny, sad, intense, inspiring, and so much more. Embedded in our stories are essential truths about who we are, our talents and strengths, life lessons, and insights for greater wisdom. Storytelling is an increasingly important leadership art and skill. Impactful storytelling enable leaders to inspire and motivate talent, transfer knowledge in leadership succession, embed organizational values, build high performance teams, and generate positive connectivity. Our time together will reflect on stories along the journey to learn more about ourselves as leaders. We will identify and share stories to obtain feedback which will enable polishing our stories while developing our storytelling skills. Workshop: Please bring 2-3 stories to share and prepare to tell each one in less than 3 minutes. All Attendees will have an opportunity to exchange their stories and obtain feedback to further develop their storytelling skills. Some important take ways from our story time will be to: • identify important stories along our leadership journey; • describe different types of stories that every leader needs; • develop key storytelling skills • exchange stories to connect to others who intersect and share in our current journey; • gather feedback to build leadership skills for more effective storytelling; • share insights from stories to make explicit what we know but do not have words yet to express;    Join us on Thursday, March 16th, 4:00 p.m. – 6:00 p.m. and leave inspired! Agenda: 4:00 p.m. – 4:30 p.m.         Check in, casual mingling, delicious appetizers 4:30 p.m. – 5:45 p.m.         Facilitated Workshop 5:45 p.m. –  6:00 p.m.         Wrap-up and close Cost: $25.00 per adult (includes delicious appetizers!) Location Address: Mediterrano Restaurant, 2900 S. State St., Ann Arbor, MI 48104 Meet Diana J. Wong, Phd, CPLP Diana believes that with the willingness to learn, people can fulfill their dreams. For over five decades, she collected many lessons from stories in her global life journey that started in Vancouver and then Papua New Guinea, Norway, Massachusetts, China, and many other parts of the world in between. One of her 3-minute stories took 3 days to develop and captured 5 generations of women in her family. Currently, she is the Futrell Fellow of the Center for Professional Development and Associate Professor in Strategy, Entrepreneurship, & Organization Development at Eastern Michigan University. As the founder of Sensei Change Associates, LLC, she leads a team to support clients in creating strategic plans, designing organization development processes to implement strategic change, developing leadership competencies for organizational change, and expanding leadership competencies with executive coaching. Her journey includes raising four children in Ann Arbor with her life partner and straddling both coasts to stay connected with family. You can learn more by visiting Diana’s website – www.senseichange.com/index.shtml.                                                 ...

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