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WXW Summer Shebang

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WXW Summer Shebang

WXW Summer Shebang  June 15, 2017, 4:00 PM – 6:00 PM Summer Shebang is Back! Come celebrate the start of summer with old friends and new at WXW’s Summer Shebang. There’s no agenda, no program – just fun, food and drinks with cool chicks like you. Join WXW on Thursday, June 15, from 4pm – 6pm, at Bar Louie in Ann Arbor. Revel in Michigan’s summer days with all of your favorite business folks. Friends are welcome, too. See you there! Agenda:                4:00 – 6:00 p.m. Open mingling and networking Cost:                     $5.00 per adult Address:               Bar Louie, 401 E. Liberty, Ann Arbor, 48104 Join us on Thursday, June 15, 4:00 PM – 6:00PM to unwind, reconnect with friends, and network with a warm and wonderful group of women!...

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Social Media Savvy 101

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Social Media Savvy 101

Social Media Savvy 101 Are you currently using social media to market yourself and your business, to get more customers, to make more money? If you are not, you could be losing out on many missed opportunities. Let Samantha teach you the tricks of the trade to ensure you are utilizing the best social media channels to increase your business. What you will walk away with: Biggest questions about social media answered including: What social networks should I be on? How often should I post? What should I post about? How can I use social media to increase my business? Define your brand’s attributes, “champions audience”, and create a custom content strategy Learn how to optimize your profiles and posts for increased engagement Get tips & tools to help you fit social media into your busy life Join us on Thursday, April 20th, 11:30 a.m. – 1:30 p.m. and leave inspired! Agenda: 11:30 a.m.   –   12:00 p.m.     Check in, casual mingling, lunch 12:30 p.m.   –   1:20 p.m.       Facilitated Workshop 1:20 p.m.     –   1:30 p.m.       Wrap-up and close Cost: $25.00 per adult (includes delicious lunch!) Location Address: Washtenaw Community College Morris Lawrence Building 4800 E. Huron River Drive Ann Arbor, MI. 48105   Meet Your Facilitator:         Samantha West, Director of Communications, Alzheimer’s Association  Samantha West is a self-proclaimed (but backed by a jury of enthusiastic peers) rock star of marketing, design, problem solving, pep-talking, cheerleading, and, well, actual music too. She spends her days as the Communications Director/Spirit Diva for the Alzheimer’s Association’s Michigan Great Lakes Chapter, and her nights as a freelance marketing & social media consultant. She also enjoys snuggles with her husband and kitty, rocking out with her band(s), cracking cheesy jokes, and binge-watching old episodes of 30-Rock. Tina Fey is her spirit animal.    ...

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Listen to Your Clients or Lose Your Business

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Listen to Your Clients or Lose Your Business May 18, 2017, 8:00 AM – 10:00 AM A fundamental need of most people is to feel appreciated and this especially applies to customers. Seventy six percent of consumers view their experience as the basis for how much a company values them. If you have lost business to a competitor, it could be that your customers felt ignored. Why should anyone attend this workshop? Statistics reveal that businesses fail to resolve consumer problems 50% of the time even with an experienced customer care staff. News of poor service reaches twice as many people as news about a positive experience. Without ongoing customer service training, businesses will continue to come up short and will watch the competition abscond with their clients. This workshop will: Help participants gain insight to deliver celebrity status service; retain clients and attract competitor’s clientele. Engage the participants in role playing for the purpose of improving listening and communication skills with internal/external customers, the C-Suite, vendors and suppliers. Dig deep into the fact that customer service goes beyond the purchase of goods and services. It involves the activities before, during and after a prospect decides to buy. Reveal useful insight – get best value in placing the right person in the right position Learning Outcomes: Noticeably improved communication with internal customers (staff) resulting in higher morale. Thoughtful consideration will be given to reviewing your company’s customer service policy and establishing a customer service philosophy. Participants will be able to apply the interactive role playing to: Establish the standard for “exceeding customer expectations” Establish a plan to proactively anticipate customer complaints Educate and empower their staff to make decisions without first conferring with management Join us on Thursday, May 18th, 8:00 a.m. – 10:00 a.m. and leave inspired! Agenda: 8:00 a.m. – 8:30 a.m.          Check in, casual mingling, delicious breakfast 8:30 a.m. – 9:45 a.m.          Facilitated Workshop 9:45 a.m. –  10:00 a.m.        Wrap-up and close Cost: $25.00 per adult if you register by May 15th $30.00 per adult if you register after May 15th $35.00 per adult if you pay at the door (includes delicious breakfast!) Location Address: Washtenaw Community College 4800 E. Huron River Drive Ann Arbor, MI Please note parking restrictions for this event: WCC are repaving the parking lot in front of the building, so an alternative entrance might need to be used. Your Facilitator: Colette Douglas is President and CEO of Elite Customer Service, LLC, a consulting firm that coaches professionals on how to deliver red carpet customer experiences to internal and external clients. After she retired as a wealth advisor, her clients continued to reach out to her because they no longer received the extraordinary service they had become accustomed to. It was then that she decided to come out of retirement and train businesses on how to give customers what they deserve: respect, acknowledgement and undivided attention resulting in increased profit margins, improved employee morale and client retention.  Always looking to find a way to resolve a problem when others give up or say that it cannot be done, Colette welcomes the challenge of assisting clients to “get in front” of a complaint by helping them to focus on a customer service philosophy rather than a customer service policy. Contact Colette: www.elite-customer.com; email: colette@elite-customer.com; w. 734-203-0040; c. 313-910-8485    ...

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Our Journey, Our Stories, Our Leadership

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Our Journey, Our Stories, Our Leadership

Our Journey, Our Stories, Our Leadership Stories make up rich oral traditions before even the development of the writing to transfer knowledge and shape future generations. Our lives are filled with stories that are amazing, funny, sad, intense, inspiring, and so much more. Embedded in our stories are essential truths about who we are, our talents and strengths, life lessons, and insights for greater wisdom. Storytelling is an increasingly important leadership art and skill. Impactful storytelling enable leaders to inspire and motivate talent, transfer knowledge in leadership succession, embed organizational values, build high performance teams, and generate positive connectivity. Our time together will reflect on stories along the journey to learn more about ourselves as leaders. We will identify and share stories to obtain feedback which will enable polishing our stories while developing our storytelling skills. Workshop: Please bring 2-3 stories to share and prepare to tell each one in less than 3 minutes. All Attendees will have an opportunity to exchange their stories and obtain feedback to further develop their storytelling skills. Some important take ways from our story time will be to: • identify important stories along our leadership journey; • describe different types of stories that every leader needs; • develop key storytelling skills • exchange stories to connect to others who intersect and share in our current journey; • gather feedback to build leadership skills for more effective storytelling; • share insights from stories to make explicit what we know but do not have words yet to express;    Join us on Thursday, March 16th, 4:00 p.m. – 6:00 p.m. and leave inspired! Agenda: 4:00 p.m. – 4:30 p.m.         Check in, casual mingling, delicious appetizers 4:30 p.m. – 5:45 p.m.         Facilitated Workshop 5:45 p.m. –  6:00 p.m.         Wrap-up and close Cost: $25.00 per adult (includes delicious appetizers!) Location Address: Mediterrano Restaurant, 2900 S. State St., Ann Arbor, MI 48104 Meet Diana J. Wong, Phd, CPLP Diana believes that with the willingness to learn, people can fulfill their dreams. For over five decades, she collected many lessons from stories in her global life journey that started in Vancouver and then Papua New Guinea, Norway, Massachusetts, China, and many other parts of the world in between. One of her 3-minute stories took 3 days to develop and captured 5 generations of women in her family. Currently, she is the Futrell Fellow of the Center for Professional Development and Associate Professor in Strategy, Entrepreneurship, & Organization Development at Eastern Michigan University. As the founder of Sensei Change Associates, LLC, she leads a team to support clients in creating strategic plans, designing organization development processes to implement strategic change, developing leadership competencies for organizational change, and expanding leadership competencies with executive coaching. Her journey includes raising four children in Ann Arbor with her life partner and straddling both coasts to stay connected with family. You can learn more by visiting Diana’s website – www.senseichange.com/index.shtml.                                                 ...

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Zero to 6 Figures: How Planning & Relationships are the Key to a Profitable Business

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Zero to 6 Figures: How Planning & Relationships are the Key to a Profitable Business

Zero to 6 Figures: How Planning & Relationships are the Key to a Profitable Business Do you ever wonder how some small businesses are able to go from nothing to steady revenue in a short amount of time, while others struggle to ever get off the ground? Sarah Dew is here to share with you how she created her 6-figure consulting business working 20 hours a week in her first year of business. With a little planning and a focus on creating relationships in your business, Sarah will show you how you can too. This highly interactive and information packed workshop will help you create a plan to reach the goals you want to reach in your business. Whether you are just starting out, are hoping to transition from your 9-5 or have been in business for a while, you will leave this workshop with: 1. What you need and more importantly DON’T NEED in order for you to be successful. Offer, pricing and a clear understanding of how many clients you need in order to reach your financial goals. What the common distracters are in your business and how to let them go. 2. Relationships are the key to success. Where to find your core relationships, how to initiate, maintain and nurture them. How to ask for what you want without feeling like a used car salesman. If you have a service based business you owe it to yourself to attend. No matter what stage of business, implementing these techniques will quickly add revenue to your bottom line. These are the same techniques Sarah uses with her multiple 6 and 7 figure clients. You don’t want to miss it! Join us Thursday, February 16th, 11:30 a.m. – 1:30 p.m. Leave knowing what you need to be a successful!    Agenda: 11:30 a.m. – 12:00 p.m.      Check in, casual mingling; lunch 12:30 p.m. – 1:20 p.m.        Facilitated Workshop 1:20 p.m. – 1:30 p.m.           Wrap-up and close Location Address: Washtenaw Community College Morris Lawrence Building 4800 E. Huron River Drive Ann Arbor, MI. 48105 Cost: $25.00 per adult (includes delicious lunch!) Your Facilitator:  Sarah Dew  ...

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Make 2017 Your Best Year Ever – One Day at a Time

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Make 2017 Your Best Year Ever – One Day at a Time

Make 2017 Your Best Year Ever – One Day at a Time January 19, 2017, 11:30 AM – 1:30 PM “How we spend our days is of course, how we spend our lives.” Annie Dillard Do you ever get to the end of the day and wonder what happened? Somehow you never got around to half the stuff you intended to get done. Why do our days so regularly get hijacked? And why is there never enough time?   While Nan cannot add more hours to your day, she can show you how, by making even minor shifts in your routines, you can not only make your time go further, you can reap huge benefits in the quality of your days. And of course, days add up to weeks, months and years. The rest of your life in fact! This event will be highly interactive – tapping into the collective wisdom in the room. You will walk out with a host of tips that are easy to implement right away. Drawing from research in the behavioral sciences we’ll: Create simple routines to begin and end your day so that you can: make sure what’s most important gets done increase your sense of joy and satisfaction Think of some habits you can develop during the day to: stay focused be your smartest self make your time go further get back on track when you feel stuck or frustrated boost your energy, and more! Send you home with a plan you can begin straight away! Learn strategies to intentionally shape the quality of your days.  Don’t just let the day happen to you! Agenda: 11:30 a.m. – 12:00 p.m.      Check in, casual mingling; lunch 12:30 p.m. – 1:20 p.m.        Facilitated Workshop 1:20 p.m. – 1:30 p.m.           Wrap-up and close Location Address: Washtenaw Community College Morris Lawrence Building 4800 E. Huron River Drive Ann Arbor, MI. 48105 Cost: $25.00 per adult (includes delicious lunch!) Your Facilitator:   Nan Reed Twiss, PCC, CPC, ELI-MP, Coach for Higher www.CoachForHigher.com Nan’s warmth, high-energy, and results-oriented approach make her exceptionally good at helping her clients become more effective and authentic leaders. As a Life and Leadership Coach, she brings more than twenty years of experience as a coach, consultant, facilitator, and educator. Her clients include senior partners at top management consulting firms, middle managers at Fortune 500 companies, small business owners, and yes, even gang kids in Oakland, California. Whatever the engagement, Nan’s delight is to help her clients deepen their learning, produce extraordinary results in their lives, careers, businesses, and organizations. Her clients become better at motivating, inspiring, and bringing out greatness in others – as well as in themselves – to make a positive difference in their world professionally and...

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WXW Merry Mingling 2016

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WXW Merry Mingling 2016

WXW Merry Mingling 2016 December 15, 2016, 4:00 PM – 6:30 PM Ring in the season with other women business leaders at WXW’s annual holiday mixer on Thursday, December 15th. This event offers non-stop networking, savory hors d’oeuvres, and tasty wine & beer. At 5:30 PM we will offer a celebratory toast to our attendees’ accomplishments in 2016. Again this year, we will be supporting the Women’s Center of Southeastern Michigan. If you would like to participate, please bring a donation for the Women’s Center. For more information about ways to support Women’s Center, please visit: http://womenscentersemi.org/donate/in-kind/ Join us on Thursday, December 15, 2016, 4:00 PM – 6:30 PM to relax and enjoy an informal evening to connect with local women business leaders and reconnect with women in the WXW community!     Agenda: 4:00 PM – 6:30 PM           Open mingling, networking, delicious hors d’oeuvres! Location Address: Babs’ Underground Lounge* 213 S. Ashley Street Ann Arbor, MI. 48104 * Enter through the double wooden doors between Vie Fitness & Spa and Three Chairs Cost: $15.00 per adult (includes delicious hors d’oeuvres!) Join us on Thursday, December 15th, 4:00 PM – 6:30 PM to relax and enjoy an informal evening to connect with local women business leaders and reconnect with women in the WXW community!  ...

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Rewire Your Brain – 7 Steps to Reaching Every Goal

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Rewire Your Brain – 7 Steps to Reaching Every Goal

Rewire Your Brain – 7 Steps to Reaching Every Goal Do you have a goal you strive to reach? Are you challenged by an aspiration you are working towards achieving? Do you want to rewire your brain so that you can reach all of your goals? In this event you will learn how Cindy Miller rewired her “happiness gauge” and dramatically changed her approach to helping clients achieve their goals. Cindy will demonstrate how to implement immediately the seven steps that will help you achieve your big, audacious goals. Anyone who wants to achieve even the most challenging aspirations will benefit from attending this event! Join us on Thursday, November 17, 2016,  4 p.m. – 6 p.m. and leave inspired! Agenda: 4:00 p.m. – 4:30 p.m.          Check in, casual mingling, delicious appetizers 4:30 p.m. – 5:50 p.m.           Facilitated Workshop 5:50 p.m. –  6:00 p.m.           Wrap-up and close Cost: $25.00 per adult (includes delicious appetizers!) Location Address: Mediterrano Restaurant 2900 S. State Street Ann Arbor, MI. 48104 Your Facilitator: Cindy Miller, c miller & associates, inc Cindy Miller has twenty-five years of experience in new business development, leadership training and coaching, meeting planning and facilitation, communication audits, and marketing. A dynamic speaker, trainer and presenter, Cindy’s engaging techniques enable her clients to learn how to communicate more effectively and persuasively. Cindy has had the opportunity to work with managers in a broad area of industries including, automotive, financial, non profit, health care, apparel and network marketing. Believing school is never out for the professional, Cindy’s coaching style promotes a rapid understanding and continual application of leadership strategies and skills....

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17 Days to Forum16

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17 Days to Forum16 Forum16 is only 17 days away.  Woo Hoo.  Check out the video of Forum15 and you will see why you will want to be at Forum16 Women’s Exchange of Washtenaw! Check out Forum16 Agenda & Super Line Up of Facilitators – Be Inspired! REGISTER...

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Call for Proposals – We’re looking for fantastic WXW event leaders

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Call for Proposals – We’re looking for fantastic WXW event leaders   WXW is now accepting workshop proposals and nominations for topics and facilitators for our 2017 monthly events.   Do you have a workshop that you are dying to share with the WXW community? Have you always wanted to facilitate an exchange session on a certain topic, but just haven’t gotten around to asking about it? Or, Do you know of a fantastic facilitator that you would like to nominate to bring an exhilarating workshop to the 2017 WXW monthly program? TAKE ACTION NOW! We want to hear from you! If you are interested in submitting a proposal (or nominating someone else to facilitate an event), please read the 2017 CFP Guidelines and fill out the Call for Proposals Submission Form. Proposals due: December 8, 2016 We can’t wait to see all the great workshops, panels, exchange sessions you will come up with.  We are excited to hear from  all of you amazing ladies who have an idea for WXW’s 2017 event program. ps Help us get the word out! Share this Call for Proposals and help us get the word out to other women leaders in your network.  We’re excited to hear from you and other women in the WXW community.  Rock on...

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